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Help Center

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Search our knowledge base or browse categories — answers for shippers, brokers, carriers, and dispatchers.

Popular: Bid on a lead · Carrier registration · eBOL

Categories

Getting Started
  • Introduction to DayDispatch
  • How to Create an Account
  • Setting Up Your Profile (Broker / Carrier / Customer)
  • Navigating the Dashboard
For Customers (Shippers)
  • How to Request a Quote
  • Understanding Broker Bids
  • Selecting a Broker
  • Tracking Your Vehicle Shipment
  • Leaving Feedback & Reviews
For Brokers
  • How Lead Distribution Works
  • Bidding on Customer Quotes
  • Lead Purchase & Subscription Plans
  • Managing Your Quotes (Phone / Profile / DayDispatch Leads)
  • Broker Profile Page (Public Visibility)
  • Payment Management (Leads, Subscriptions, Seats)
For Carriers
  • How to Find Loads
  • Booking a Load from the Load Board
  • Working with Brokers
  • Dispatch Service (How It Works)
  • Managing Routes & Availability
  • Getting Paid
Marketplace & Load Board
  • What Is the Marketplace?
  • How Brokers Post Loads
  • How Carriers Book Loads
  • Saved Searches & Watchlists
  • Ratings & Reviews System
Payments & Billing
  • Accepted Payment Methods
  • Understanding Subscriptions
  • Buying Additional Leads
  • Carrier Dispatch Service Fees
  • Seat System Billing
  • Invoices & Payment History
Account & Settings
  • Updating Profile Information
  • Managing Notifications & Alerts
  • Adding/Removing Seats (Team Members)
  • Password Reset & Security
  • Closing Your Account
Policies & Compliance
  • Terms of Service
  • Privacy Policy
  • Cancellation & Refund Policy
  • Broker & Carrier Code of Conduct
  • Dispute Resolution
Troubleshooting & Support
  • Can’t Log In / Password Issues
  • Payment Issues
  • Bid/Lead Not Showing
  • Load Not Visible in Marketplace
  • Contacting Support

Featured Articles

View all articles →
How to post a load (Broker)
Step-by-step guide to create, schedule, and publish a load.
Find & filter loads (Carrier)
Use route filters, vehicle types, and price to shortlist jobs.
Electronic BOL & e-signatures
Create, send, and sign eBOLs—plus store documents securely.
Price View
Set competitive rates with real-time lane and market data.

Popular Articles

  1. Place a bid on a lead
  2. Add team members (seats)
  3. Truck posting & availability
  4. Billing & invoices
  5. Resolve a delivery issue

Recently Updated

  • Carrier verification checklist
  • Customer tracking overview
  • Refund & dispute policy
  • Notifications & alerts
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